Privacy Policy

Last updated: March 3, 2026

This Privacy Policy describes how PulseSpec, a service of Lissjos Engineering LLC ("we," "us," or "our"), collects, uses, and protects your personal information when you visit pulsespec.com or use our engineering consulting services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and phone number provided through our contact form or during engagement onboarding.
• Project Information: Technical details, system descriptions, specifications, and documents shared as part of engineering engagements.
• Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers, CVVs, or full payment card details on our servers.
• Usage Data: Standard web server logs including IP address, browser type, pages visited, and visit timestamps, collected automatically when you browse our website.
• Communication Data: Records of communications between you and PulseSpec, including emails, messages, and project management interactions.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, deliver, and improve our engineering consulting services.
• To respond to inquiries submitted through our contact form.
• To process payments and manage subscription billing.
• To communicate about project progress, deliverables, and engagement updates.
• To send service-related notifications (e.g., billing confirmations, subscription changes).
• To comply with legal obligations and enforce our Terms & Conditions.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services to operate our business:

• Stripe: For payment processing. Stripe's privacy policy governs how they handle your payment information. See stripe.com/privacy.
• Trello: For project management and request tracking during retainer engagements. Information shared in Trello is subject to Atlassian's privacy policy.
• Email Services: We use standard email providers for business communication.

We select third-party providers that maintain reasonable security practices. However, we are not responsible for the privacy practices of third-party services.

4. Data Security

We take reasonable measures to protect your personal information, including:

• Secure HTTPS encryption for all website traffic.
• Payment processing handled entirely by Stripe's PCI-compliant infrastructure.
• Access to client project data limited to authorized personnel (in practice, this means only the principal engineer).
• Confidential project documents stored securely and not shared with unauthorized parties.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

• Contact Form Submissions: Retained for as long as necessary to respond to your inquiry and follow up on potential engagements.
• Client Project Data: Retained for the duration of the engagement and a reasonable period afterward for reference and follow-up support.
• Payment Records: Retained as required by applicable tax and accounting regulations.
• Website Usage Data: Retained for standard server log retention periods.

You may request deletion of your personal data by contacting us. We will comply with such requests except where retention is required by law.

6. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising cookies or third-party tracking cookies. Standard session cookies may be used for website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us through the contact form on our website.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

PulseSpec is based in the United States. If you access our website or use our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact

For questions about this Privacy Policy or to exercise your data rights, please contact us through the contact form on our website. We are based in Southern California and available for remote engagements worldwide.